FAQs
How long does shipping take?
How long does shipping take?
Orders are processed and dispatched within 1–2 business days. International delivery typically takes 7–12 business days after dispatch, so please allow 8–14 business days total from the time you place your order.
Do you ship internationally?
Do you ship internationally?
Yes, we ship to most countries worldwide.
What is your return policy?
What is your return policy?
We accept returns within 30 days of delivery for unused travel pillows in their original packaging. If your item arrives damaged or defective, contact us within 24 hours with your order number and a photo, and we'll send a replacement or refund.
What payment methods do you accept?
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Shop Pay, etc.
Can I modify or cancel my order after placing it?
Can I modify or cancel my order after placing it?
Please contact us within [X hours] of placing your order if you need to make changes. Since we process orders quickly, we're unable to modify or cancel an order once it has shipped.
Do you offer free shipping?
Do you offer free shipping?
"Yes, we offer free shipping on all orders" or "Free shipping on orders over $49
Can I track my order?
Can I track my order?
Yes! Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to update.